FAQs

What materials are used in Velora jewellery?
Our pieces are carefully curated, using lightweight alloys, faux pearls, and high-quality plating that’s skin-safe and gentle for everyday wear.

How do I care for my Velora jewellery?
Store in a dry, closed box. Avoid moisture, perfumes or harsh cleaning agents. Gently wipe with a soft cloth after use to maintain shine.

Do you offer COD or prepaid only?
For now, we offer Cash on Delivery. Prepaid options are on the way — hang tight!

What are your shipping timelines?
Orders are shipped within 2–4 business days. Delivery typically takes 3–7 business days depending on location.

Can I return or exchange my order?
We accept returns only for damaged or incorrect items. Please refer to our Return & Refund Policy for full details.